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Guest Relations Representative

Posted: 05/11/2023

Please apply through Indeed with the link attached! 

An ideal candidate for this position is someone who is energetic, possess excellent communication skills, portrays a professional image, and is willing to work as a team player.

Must be available for alternating shifts, including Saturdays.

Responsibilities

  • Provide excellent guest service experiences for clients while they are at the spa.
  • Ensure clients are properly greeted upon their arrival.
  • Monitor daily spa treatment appointments and prepare accordingly.
  • Oversee check-in and checkout procedures, including appointments and financial transactions.
  • Actively listen and promptly resolve requests and concerns.
  • Coordinate communication between guests and staff
  • Promote all spa treatments and retail products offered.
  • Keep spa neat & tidy, to include laundry services.

Skills

  • Customer service drive
  • Outstanding communication and active listening skills
  • Excellent problem-solving and multitasking skills
  • Ability to work flexible hours.
  • Professional presentation
  • Basic computer and math skills
  • Willingness to work as a team.

Job Type: Part-time

Pay: $10.00 - $12.00 per hour

Benefits:

  • Employee discount

Weekly day range:

  • Monday to Friday
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Work Location: In person

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